Shoppers Drug Mart, Great-West Life launch new health support programs for Great-West Life clients

TORONTO — With the prevalence of chronic disease conditions on the rise, Great-West Life, a provider of drug plan management solutions, and Canadian pharmacy retailer Shoppers Drug Mart have entered into an agreement to introduce two new health support programs for Great-West Life clients.

Through the new agreement, participating Shoppers Drug Mart pharmacists will offer a diabetes support program for eligible Great-West Life plan members who are living with diabetes, as well as a comprehensive medication counseling program for eligible Great-West Life plan members who are taking one of the specific maintenance medications.

The diabetes support program was developed to provide Great-West Life plan members, who are living with diabetes, the opportunity to connect with a participating Shoppers Drug Mart pharmacist trained in diabetes management. In addition, plan members will have access to more than 450 Shoppers Drug Mart pharmacists who are certified diabetes educators. The diabetes support program will include A1C testing, medication therapy recommendations and lifestyle management counseling.

The medication counseling program encourages plan member medication cost awareness and medication adherence for better health outcomes, while reducing drug plan costs to the plan sponsor. Both health support programs are multi-year and are intended to be of a long-term nature. The programs build upon the pharmaceutical knowledge and counseling expertise of Shoppers Drug Mart pharmacists to provide extended support to Great-West Life plan members on a voluntary basis, at no cost to plan members or their benefits plans, Shoppers Drug Mart stated.

"This agreement demonstrates and accelerates the expanded role that pharmacists perform in helping patients better manage their health and utilizes pharmacists' knowledge and trusted patient relationships," stated Dorian Lo, EVP of pharmacy and healthcare for Shoppers Drug Mart. "Through this agreement, we are furthering our commitment to help payers improve the health of their plan members, while also effectively managing rising healthcare costs."

Through the new agreement with Shoppers Drug Mart, the diabetes support program will initially be made available to approximately 120,000 Great-West Life plan members and the medications counseling program will be made available to approximately 15,000 Great-West Life plan members.


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