SAN LUIS OBISPO, Calif. — An e-commerce solution for branded manufacturers has released a new forecast on how retail shopping will be influenced by the Internet, in addition to mobile and social networking.
From January to December 2011, the percentage of visits to Shopatron brand partner stores from mobile devices grew from 6.5% to 12.2%, the company said, adding that it has projected that number will grow 18% to 20% by the end of next year. Additionally, Shopatron also predicted social networking will have a stronger influence on retail purchasing behavior in 2012, with the number of Shopatron clients using the company's online marketing services to invest in Facebook ads or Facebook shops will increase from about 50% to 70% to 75% by the end of 2012.
"We have seen rapid growth in mobile this year, with visits to our mobile optimized client stores approaching double what we saw at the beginning of the year," Shopatron online marketing manager Greg Squires. "And we expect that number to nearly double again in 2012. With this level of traffic, we recommend that brands pay special attention to their mobile presence and mobile marketing tactics in the coming year."
Added Shopatron SVP marketing Mark Grondin said, "There's an undeniable shift happening. Consumers are being conditioned to expect that they can shop anywhere, anytime and any way they like. Not just in stores, but also on their computers, their phones, their tablets, their TVs and soon on their refrigerators. Brands and retailers that don't accommodate them are going to lose sales and loyalty."