Safeway expands Quest Diagnostics diagnostic testing offering to 12 locations

MADISON, N.J. - Quest Diagnostics and Safeway are teaming up to offer diagnostic testing in 12 Safeway locations, in addition to the two locations currently operating in Arizona through Quest's Sonora Quest Laboratories joint venture with Banner Health, the companies announced Wednesday.  

Quest Diagnostics will provide diagnostic testing services offered in company-branded Patient Services Centers in 12 Safeway locations in California, Colorado, Texas, Virginia and Maryland.

"Our collaboration with Quest Diagnostics represents Safeway's commitment to becoming a health and wellness destination for our customers, giving patients convenient access to quality laboratory testing and a unique shopping experience," commented Mark Panzer, SVP pharmacy, health and wellness at Safeway.  "This is a natural extension of the robust health and wellness offerings found throughout our stores. We're excited that our customers will have access to healthy foods, pharmacy services and diagnostic testing under one roof."

"We are proud to expand our relationship with Safeway," stated Steve Rusckowski, Quest Diagnostics president and CEO.  "We're building on what we learned in Arizona, which is that by providing laboratory testing services where patients also shop, we will make it easier for them to get the quality diagnostic insights they need in convenient locations."    

The Patient Services Centers in Safeway will be adjacent to Safeway's in-store pharmacies. The 400 to 500 square-foot PSCs will feature interior designs built to facilitate patient interaction in a secure and private environment with a dedicated restroom with a sample pass-through.

Quest plans to provide patients with remote contact devices that allow them to shop during wait times, providing a more convenient patient experience. Quest and Safeway will also launch co-branded initiatives to reward customers, such as purchase incentives and coupons.  

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