RALEIGH, N.C. — Publix Super Markets is rolling out their Time My Meds powered medication synchronization program, Sync Your Refills, to all of its pharmacy locations.
“As both a supermarket and pharmacy, we are focused on providing convenient programs and services to our customers,” stated Maria Brous, Publix media and community relations director. “Our Sync Your Refills program, powered by Ateb’s Time My Meds, is designed to respect the time of our customers and continue to build on a strong relationship between patient and pharmacist.”
“Publix innovation, customer focus, and a strong commitment to partnership have allowed Ateb to successfully and rapidly integrate Time My Meds for Publix,” added Debbie Sheppard, VP sales and marketing for Ateb. “More importantly, it is exciting to see how pharmacy organizations like Publix are working to bring new, innovative ways to help pharmacy teams to work closely with patients to address important healthcare issues. With all the challenges in health care today, Publix demonstrates how integral pharmacy can be in helping patients achieve their healthcare objectives.”
Publix utilizes Ateb’s Time My Meds solution to manage their Sync Your Refills program. Ateb’s Time My Meds solution automatically identifies eligible patients, guides the pharmacy through the patient enrollment process, manages the ongoing synchronization process and allows Publix to place automated calls or texts to patients with important prescription-ready reminders.
Ateb’s Time My Meds also provides key measurements and analytics that allow Publix to monitor and improve the program consistently across all pharmacies.
Publix recently completed testing the Sync Your Refills program in their Atlanta division and is now in the process of activating the program in all 925 Publix pharmacies.