McKesson launches adherence reporting tool

ORLANDO, Fla.— McKesson Pharmacy Systems and Automation launched its new Adherence Performance reporting tool at 2014 McKesson ideaShare. The solution uses pharmacy data to supply pharmacies with the data they need to make improvements on the adherence of their patient base, the company said.

“Many solutions on the market today can assist pharmacies in the execution of an adherence program, but our solution uses a combination of the customers’ own pharmacy data and our proprietary algorithm to help bring focus and fast results to any adherence program implemented by our customers,” said Emilie Ray, president of MPS&A.

McKesson ran a pilot program on the product with some of its EnterpriseRx customers over the course of the past few months to test its success. Participants who used the solution agreed that it helped them implement measurement goals for their adherence programs, McKesson said.

“Stores that currently struggle, and maybe avoid looking for a solution to adherence, find the current solutions to be overwhelming or a financial burden to their business, but this type of solution, which is simple, inexpensive and doable, helps make their goals a little easier to achieve,” said Hashim Zaibak, RPh. and proprietor of Hayat Pharmacy, Milwaukee.

The reporting tool provides pharmacies with an adherence rating similar to the CMS Star Ratings provided to health plans. The rating then helps pharmacies understand their adherence rating by organizing pharmacy management system data and giving pharmacies succinct information on target patients who should be included in an adherence program.

Additionally, the solution provides the following reports:

  • Dashboard summary;
  • Adherence ratings by pharmacy location;
  • Adherent patient target number;
  • Adherence rating by plan;
  • Target patient list; and
  • Patient group summary.

To learn more about MPS&A’s Adherence Performance Solution visit

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