LAS VEGAS — AmerisourceBergen leaders on Friday focused on giving independent pharmacists the tools they need to learn, optimize and grow during the general session of ThoughtSpot 2014, AmerisourceBergen and Good Neighbor Pharmacy’s annual tradeshow.
“Over the past year, AmerisourceBergen and Good Neighbor Pharmacy have transformed to better serve independent community pharmacies,” stated Steve Collis, president and CEO of AmerisourceBergen. “Through investments, new technology, innovative equipment, and updates to company infrastructure, AmerisourceBergen’s knowledge, reach and partnership are shaping healthcare delivery in new ways.”
Scott Robinson, VP Good Neighbor Pharmacy, gave attendees a sneak peek of TransPHARMation, an intensive process including a complete analysis of business operations and profitability, from core prescription business and customer service to the front end and everything in between. Good Neighbor Pharmacy will provide deep assessment based on a holistic understanding of independent pharmacies, combined with technology and analytics to enable data-driven business decisions. From identifying new growth opportunities that diversify revenue to optimizing core prescription business, TransPHARMation puts independent pharmacies in the best possible position to enhance patient lives, Robinson said.
AmerisourceBergen on Friday launched several digital tools to help keep pharmacists connected. The MyGNP mobile app allows for online prescription refills, and features a store locator and health news. Good Neighbor Pharmacy University is a central source of education, resources, announcements and news for pharmacy owners and their staff and an online community where pharmacists can learn from each other and industry experts. And following the show, pharmacists will begin receiving Retail Remedy, a monthly publication with news, tips and product specials focused on front-end retail, and can sign up for the Creative Pharmacist, a training program to help improve outcomes for a number of chronic diseases.
Also announced during the conference, AmerisourceBergen's national distribution center in Columbus, Ohio represents the next generation of pharmaceutical distribution. When it opens this fall, it will be the nucleus of AmerisourceBergen’s nationwide pharmaceutical distribution business, the wholesaler stated.
Rounding out the morning’s general session was a motivating address by ThoughtSpot 2014 Keynote Speaker Robert Irvine, host of Food Network’s "Restaurant: Impossible." Irvine’s address continued the theme of business transformation as he spoke about key practices for revitalizing locations, controlling inventory and improving business offerings and customer service.
The General Session ended with an announcement of the Good Neighbor Pharmacy of the Year Award winner, which was awarded to Harry Race Pharmacy, from Sitka, Ark.
ThoughtSpot show attendance experienced a nearly 70% increase in participants this year over last year, AmerisourceBergen reported.