CVS Caremark's Pharmacy Advisor program named URAC award finalist

Program will be honored at URAC's 12th Annual Quality Summit

WOONSOCKET, R.I. — CVS Caremark has announced that it was selected as 1-of-20 finalists for the 2011 URAC Awards for Best Practices in Health Care Consumer Empowerment and Protection.

The accreditation organization will honor the finalists during the URAC 12th Annual Quality Summit on Oct. 4 to 6 in Chicago.

A panel of judges selected CVS Caremark's Pharmacy Advisor program out of entries from across the nation. Finalists are invited to present their programs at the Annual Quality Summit, which will showcase best practices in two categories: consumer decision-making and consumer health improvement.

To reduce medical costs by improving medication adherence and closing gaps in care for diabetes, CVS Caremark developed Pharmacy Advisor, a solution that leverages its assets both as a PBM and as a national retail pharmacy chain to improve pharmacy care.

Pharmacy Advisor provides members with brief, targeted and proactive consultations through PBM and retail channels across the continuum of care. CVS Caremark engages members according to their expressed preferences and when they are most receptive to messages about their prescribed therapy — face-to-face when members choose to fill prescriptions at CVS/pharmacy or by phone when members choose mail pharmacy.

"We are pleased that CVS Caremark and our Pharmacy Advisor program has been selected as a finalist by URAC," stated Per Lofberg, president of CVS Caremark's PBM business. "Pharmacy Advisor is an example of our efforts to develop innovative programs that improve patient engagement, better manage chronic diseases like diabetes and help clients manage their healthcare costs."

"URAC's Annual Quality Summit provides a unique opportunity for leaders in health care to learn what premier companies are doing to advance consumer empowerment and protection," URAC president and CEO Alan Spielman said. "We are proud to honor CVS Caremark's Pharmacy Advisor program. By sharing these best practices, we can work to inspire the industry as a whole to adopt proven practices that advance patient safety and empower consumers."

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