WOONSOCKET, R.I. — CVS Caremark has been named a Care Coordination and Clinical Integration Best Practice Award finalist by URAC, a healthcare accreditation organization. CVS Caremark is one of seven finalists in this category, selected from entries across the nation by a distinguished panel of judges, and will be honored during URAC's 2013 Quality Summit, September 30 to October 1, 2013, at the Capital Hilton in Washington, D.C.
"URAC is honored to recognize organizations like CVS Caremark who are promoting care coordination and clinical integration programs that are truly patient-centered and improve care quality and outcomes," said Kylanne Green, URAC president and CEO.
CVS Caremark has been nominated for its Pharmacy Advisor Counseling program, an innovative solution that leverages assets both as a Pharmacy Benefit Manager and as a national retail pharmacy chain to improve medication adherence and close gaps in care. Pharmacy Advisor Counseling provides members with targeted, proactive consultations through PBM and retail channels, across the continuum of care. CVS Caremark engages members according to their expressed preferences: face-to-face at the pharmacy counter or by phone when members choose our mail service pharmacy. The use of these integrated tactics drives behavior change not only in the short term, but also over time, leading to better clinical outcomes.
"We are pleased that CVS Caremark and our Pharmacy Advisor Counseling program have been selected as a finalist by URAC," said Jon Roberts, president of CVS Caremark's pharmacy benefit management business. "Pharmacy Advisor Counseling is an example of our efforts to develop innovative programs that improve patient engagement, better manage chronic diseases like diabetes and help clients manage their health care costs."
URAC intends to present Gold, Silver, and Bronze awards in the Care Coordination and Clinical Integration category, to be announced at the 2013 Quality Summit on October 1, 2013.