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VALLEY FORGE, Pa. — Accardi Clinical Pharmacy, an independent community pharmacy in Orange City, Fla., is this year’s recipient of the Good Neighbor Pharmacy of the Year award, AmerisourceBergen announced Monday. Accardi was honored for delivering exceptional patient care and being a leader in its local community, as well as executing innovative marketing and branding practices and successful business operations that help deliver a better bottom line.
“Accardi Clinical Pharmacy is a stand-out example of an independent community pharmacy that is not only surviving but thriving in today’s changing healthcare landscape through innovation and diversification,” stated A.J. Caffentzis, SVP sales and marketing, AmerisourceBergen. “Owner Roger Accardi … is a true patient champion who believes the pharmacy should be centered around the patient and not the prescription. The entire team at Accardi Clinical Pharmacy should be especially proud that, not only were they recognized for their efforts by AmerisourceBergen, they were also selected by their independent community pharmacy and industry peers.”
With its living room-like waiting area, extensive reading library, readily available staff nurses and patient counseling rooms, Accardi Clinical Pharmacy appears to be more of a physician’s office than a typical pharmacy. Owner Accardi goes by the mantra, “What can I do to improve the quality of life of my patients?”
"Roger has one speed," noted patient Adella Latus, who was interviewed as part of a video celebrating Accardi Clinical Pharmacy. "That is delightful, informed, caring and light-hearted."
Taking a consultative approach, Accardi works with his patients to review their pharmacy regimen to maximize the effectiveness of their medication, potentially reduce the number of prescriptions they need and counsel them on managing their health. With this holistic, wellness-based approach, Accardi is helping to change the face of patient care by implementing clinical protocols in a pharmacy setting and identifying additional areas to expand his pharmacy practice, AmerisourceBergen noted.
The additional three finalists for this year’s award included Bryan’s Family Pharmacy in Lebanon, Ohio; Newhard Pharmacy in Northampton, Pa.; and Ordway Drug Store in Monterey, Calif.
The nominees are evaluated based on patient care impact, regional leadership, service innovation and successfully navigating the challenges and opportunities facing community pharmacy.
This year's GNP Pharmacy of the Year was determined by GNP peers, pharmaceutical manufacturers and AmerisourceBergen associates via text messaging voting during the general session of AmerisourceBergen’s ThoughtSpot 2013 tradeshow in Las Vegas last month.